We provide travelers with the most convenient and effective options for connecting with local doctors

Photo of a Mobile phone in a video call with a local Doctor. Doctor’s photo in the screen background.

On-Demand Video Consult

Users can select to queue for the next available local doctor, with average wait times under 7 minutes. If a doctor is not immediately available at the time of request, users can choose to schedule a video consult.

During a video consult, you will connect via mobile device or computer to a local doctor using TripDoctor’s secure telemedicine platform. Doctors are able to diagnose and provide treatment plans for many of the most common travel related illnesses. Doctors can also provide prescriptions when necessary and in accordance with local laws. Doctors can also make recommendations to follow-up if needed. Many of the doctors that provide video consults can also follow-up with a house call or priority clinic visit.

Photo of sick woman is in front of her computer while laying in her hotel's bed.The computer screen shows a video call with a Doctor.

Scheduled Video Consult

Users can schedule a video consult with a local doctor for a same-day or future appointment. Users can select the available doctor of their choice, as well as the time and date.

During a video consult, you will connect via mobile device or computer to a local doctor using TripDoctor’s secure telemedicine platform. Doctors are able to diagnose and provide treatment plans for many of the most common travel related illnesses. Doctors can also provide prescriptions when necessary and in accordance with local laws. Doctors can also make recommendations to follow-up if needed. Many of the doctors that provide video consults can also follow-up with a house call or priority clinic visit.

Photo of a woman with her sick child/daughter receiving a house call or visit from a doctor. The Doctor is writing a prescription.

Scheduled House Call

Users can schedule an in-home visit from a local doctor for a same-day or future appointment. Users can select the available doctor of their choice, as well as the time window and date.

During a house call, the selected doctor will come visit your hotel room or residence at the designated appointment time window. Please ensure that they have access to your residence (e.g., front desk, door man, security gate). Doctors are able to diagnose and provide treatment plans for many of the most common travel related illnesses. Doctors are able to treat many additional conditions that video consults may not cover such as minor cuts and wounds, sprains and strains, dehydration. Doctors can also provide prescriptions when necessary and accordance with local laws. Some doctors may also come with additional medications, treatments, and resources for additional laboratory testing. Read the profile of each doctor to see what their house call service fully includes.

Photo of a Doctor writing a prescription on a mobile phone or tablet. The photo doesn’t show Doctor’s face.

Priority Clinic Visit

A priority clinic visit is an appointment at a participating clinic or hospital where the facility provides a prioritized visit with a premium package of services for a fixed price. Patients should expect that they will be prioritized over standard patients, that they should be escorted to the next available exam room on arrival and that the doctor should see them within 15 minutes. Each clinic may offer different services that are clearly outlined as “included services” with the pricing. These services may include transportation to and from your hotel, a translator to guide you through the process, basic laboratory work, among other services.

Priority Clinic Visits can be scheduled via request form or by calling our concierge care team at 1 800 284 9678

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